Privacy Policy

Who we are

Glowt is operated by Rasha Asfour. For anything on this page, write to glowbytalia@gmail.com.

What we collect

WhatWhy it exists
Your nameTo greet you, and to show a guardian whose account they are approving.
Your emailSigning in, resetting a password, confirming deletion. If you sign in with Apple or Google and choose not to share an email, we do not have one.
Your age groupA range such as 13–17 — never a date of birth. It sets the difficulty curve and decides whether a guardian has to approve the account.
A guardian’s emailOnly for under-18 accounts, and only to send the approval request.
Language and time zone offsetSo reminders arrive in your language at a sensible hour. The offset, not your location.
Your answers when you set upYour goal, what you find hard, how you rate your own focus and memory, roughly how much you sleep and study. These set your starting difficulty and your plan.
How you playScores, accuracy, levels reached, session length, streaks, badges, and the Focus Score calculated from them.
App eventsWhich screens and games you opened and for how long. Used to see which parts of the app work.
Feedback you sendYour rating and any comment you write.
A device tokenAn anonymous identifier from Apple or Google that lets us deliver a notification to your phone. It is not an advertising ID.

What we do not collect

If you are under 18

You can create an account, but it does not become usable until a parent or guardian approves it. We email them a link; they approve or refuse. Until they approve, you cannot play, and if they refuse we delete the account. We ask for their email for that one purpose and use it for nothing else.

Who else sees it

Three companies handle data on our behalf, and only to do a job we ask them to do:

Nobody else. We do not sell your data, and we have no advertising partners.

Where it is kept, and for how long

Data is stored in Germany (European Union). We keep it while your account exists. Delete the account and it goes — see below. We keep nothing back afterwards.

Deleting everything

In the app: Settings → Delete account. It removes your account, every round you have played, your Focus Score history, your plan, your streak and badges, and any sharing you had switched on.

This is not a request that goes into a queue. Nobody keeps a copy and support cannot bring it back. You can also email glowbytalia@gmail.com and we will do it for you — see deleting your account without the app.

Your rights

Depending on where you live, you can ask for a copy of your data, ask us to correct it, or object to how we use it. Write to glowbytalia@gmail.com. If you are in the EU or UK and think we have got something wrong, you can complain to your data protection authority.

One thing worth being clear about

The Focus Score, and everything on the Brain Map, are calculated from how you play games. They are a measure of task performance and an educational illustration. They are not a medical measurement, a diagnosis, or an assessment of your health, and should never be used as one.

Changes

If we change this in a way that matters, we will tell you in the app before it takes effect.